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Frequently asked questions

Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.

Do I use the same login information if I have multiple CalABLE accounts?

Yes, you have only one username (email) and password to log in to all the accounts you manage.

If I manage multiple CalABLE accounts, can I transfer funds from one CalABLE account to another?

Currently, you cannot transfer funds from one CalABLE account to another CalABLE account.

Do I have to file separate taxes for each CalABLE account?

Each beneficiary account will receive separate tax documents.

These forms are for information purposes only. Please consult a tax professional for questions about whether or not an individual income tax return needs to be filed.

What happens after the death of a beneficiary? Is there a Medi-Cal or Medicaid payback?
In the event of the death of a beneficiary, the funds from a CalABLE account can be used by his or her estate to repay any outstanding eligible expenses, funeral, and burial costs. As part of the estate, funds in the ABLE account are subject to federal estate tax. After the death of the... Read more
Is the money in the CalABLE account considered an asset?

The money in the account generally isn’t considered an asset for federal and state benefit purposes. For Supplemental Security Income (SSI) benefits only, you can have up to $100,000 in the account before the funds start to count against the $2,000 limit.

Can someone else access my account?
To keep the account safe, do not share your password with others and do not let someone else have access to your account unless an Authorized Legal Representative (ALR) is the manager. If you want to change the ALR for the account, give us a call Monday through Friday, at 1-833-225-2253 from... Read more
What if I want to close my account?

Simply give us a call and we’ll assist you. Reach us Monday through Friday, at 1-833-225-2253 from 6am–5pm PT. We’ll be sad to see you go.

How long does it take to withdraw money?
A transfer can take 2-5 business days to complete, depending on how the money is allocated. If you need more immediate access to your money, you may want to consider keeping that amount loaded to your prepaid card for instant access. You can request a check to be sent to you or a third-party payee.... Read more
Are there limits on how many times I can withdraw money from my account?

No. There are no limits on how many times you can make withdrawals.

Do you charge fees for withdrawing money?

No. There are no fees for withdrawing money.