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Frequently asked questions

Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.

Filtered by Gifting

How do I make a gift contribution online?

To contribute online, first make sure the recipient has their gifting page live. Then, use their gifting page link to fill out the fields as directed — it’s the usual information like your name, address, the amount you want to contribute, how you’ll fund the contribution, and the occasion for your... Read more

How will I know if I’ve received gifts?

When a gift contribution has finished processing, you’ll get an email letting you know someone contributed to your account. All processed gift contributions will also appear in your activity feed. However, even though the contribution is visible immediately, it won’t be available for withdrawal... Read more

Are gift-givers charged a fee when they contribute through my page?

There is no fee for transfers from a bank account (ACH). 

What happens if I no longer want to have an online gifting page for my account?

No problem. You can delete it anytime you want, and the contributions that have previously been gifted (including pending contributions) will stay in the account.  Just sign into your account, go to the Overview tab, and click "Manage" on the gifting module. Click “Edit” next to “Annual gifting... Read more

Who can send me gifts?

Once your gifting page is live, anyone who has a link can contribute towards your goal.

Gift contributions do count toward your yearly contribution limit. So, if you’ve already reached the limit, your page will remain public, but no one can contribute again until next year.

How do gifting limits work?

Gift contributions count toward your shared contribution limit for the year. Friends and family will be prevented from making gift contributions that go beyond the gifting limit you set, but gift contributions could also be capped by contributions you make. For example, if your gifting limit is set... Read more

Who can contribute to my account?

Anyone can make contributions to your account to help you reach your goals. Learn more about how to make a gift contribution.

What is a gifting profile?

For easier gifting, family and friends can create a gifting profile to save their banking information  and have their own personal dashboard with easy access to review their gifting history and receipts. Creating a gifting profile Go to the unique gifting page and click on “Make a... Read more

Can I make regular repeat contributions?

Anyone who sends a gift can set up recurring contributions—for birthdays, holidays, or just because—and save their information in a convenient gifting profile to streamline future gifting. How to set up recurring gifts: Sign in to your gifting profile Select the recipient you would like to send a... Read more