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Frequently asked questions

Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.

Filtered by Prepaid card

What is a prepaid card?

Simply put, you add funds to a prepaid card and then use it to make purchases — either online or in-store. With an ABLE Visa® Card, you can: Make purchases everywhere Visa is accepted Withdraw cash from more than 55,000 in-network Allpoint ATMs with no fee Get cash back at participating... Read more

Is money on the card counted as an asset for benefits?

Just like the funds in your CalABLE account, the funds on your ABLE Visa® Card do not count as assets for state or federal benefits.

How do I sign up for a card?

In just a few steps, you can sign up to receive an ABLE Visa® Card using your new CalABLE account number (“99” followed by your previous account number). After you’ve registered, it takes about 6-8 business days to receive your card in the mail. For any subsequent cards, you may opt to pay for... Read more

How do I load the card?

The ABLE Visa® Card offers a convenient way for beneficiaries and Authorized Legal Representatives (also known as ALRs) to spend funds from a CalABLE account. Here’s how to fund your ABLE Visa® Card Log in to your CalABLE account Once you’ve logged in, initiate a withdrawal directly to your ABLE... Read more

How often can I load the card?

There is no limit to the number of times you can load your card. However, withdrawals from a CalABLE account to any ABLE Visa® Card may not exceed $5,000 per day and $20,000 per month.

Can I move money from the card back into my account?

No. Once money is moved from your account onto your ABLE Visa® Card, it cannot be moved back into your CalABLE account.

What can I use the card for? Can it be used for automatic, recurring charges?

You can use your ABLE Visa® Card anywhere Visa is accepted, including online bill-pay. Your card can be used for anything; however, if you use the card to pay for something that is not a qualified expense, you’ll have to pay income tax on the earnings portion of the applicable amount withdrawn from... Read more