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Frequently asked questions

Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.

How do I change my address?
If you’re the beneficiary of an account, or an Authorized Legal Representative (ALR), you can update your address directly from your profiles, accessible through the dashboard. As an ALR, you can manage a beneficiary’s address (where all statements and communications are sent if you select to... Read more
Who is Vestwell?
Vestwell State Savings, LLC, is the plan manager for CalABLE and provides the online platform. Vestwell Holdings, Inc. is backed by some of the world’s largest financial institutions, and is committed to improving lives through investing — while staying true to Vestwell’s commitment to help close... Read more
Do I have to pay taxes on my account?
As long as the money in your CalABLE account is used for qualified expenses, it will not be counted as income for your state or federal taxes. If a purchase or other expense doesn’t qualify as an eligible expense, you’ll have to pay taxes and a 10% penalty on the interest portion of the amount... Read more
How is this different from a Special Needs Trust or Pooled Trust?
A CalABLE account does not replace a Special Needs Trust or Pooled Trust. There are some key differences that are meant to give people living with disabilities and their families more options.  With a CalABLE account:  There are fewer expenses than setting up a trust.  The beneficiary owns the... Read more
What happens to my state and federal benefits?
Your CalABLE account will not count against your eligibility for federal or California state benefits, unless your account exceeds a balance of $100,000. Once your account exceeds $100,000 your SSI would be suspended and your eligibility for California state and local means-tested programs could be... Read more
What is the ABLE Act?
Millions of people with disabilities rely on public benefits and federal programs such as Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Medicaid, and others for their basic living needs, but even those benefits can be limiting. Those receiving much needed... Read more
Where can I change my password or set up multi-factor authentication?
Once you log in, select “Security Center” from the dropdown menu next to your profile icon in the upper right corner of the screen. You can also go to your profile and select the “Open Security Center” button next to Login settings. From here, you can make any changes to your account that have to... Read more