Frequently asked questions
Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.
- ALR
- Benefits
- Eligibility
- Fees
- General
- Gifting
- How it works
- Linking bank accounts
- Opening an account
- Prepaid card
- Qualified expenses
- Successors and Estates
- Tax benefits
- Is the money in the CalABLE account considered an asset?
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The money in the account generally isn’t considered an asset for federal and state benefit purposes. For Supplemental Security Income (SSI) benefits only, you can have up to $100,000 in the account before the funds start to count against the $2,000 limit.
- Can someone else access my account?
- To keep the account safe, do not share your password with others and do not let someone else have access to your account unless an Authorized Legal Representative (ALR) is the manager. If you want to change the ALR for the account, give us a call Monday through Friday, at 1-833-225-2253 from... Read more
- What if I want to close my account?
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Simply give us a call and we’ll assist you. Reach us Monday through Friday, at 1-833-225-2253 from 6am–5pm PT. We’ll be sad to see you go.
- How long does it take to withdraw money?
- A transfer can take 2-5 business days to complete, depending on how the money is allocated. If you need more immediate access to your money, you may want to consider keeping that amount loaded to your prepaid card for instant access. You can request a check to be sent to you or a third-party payee.... Read more
- Are there limits on how many times I can withdraw money from my account?
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No. There are no limits on how many times you can make withdrawals.
- Do you charge fees for withdrawing money?
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No. There are no fees for withdrawing money.
- How do I add money?
- Once your bank account is connected, you can contribute a minimum of $1 directly into your CalABLE account at any time online. It’s easy and secure. You can also set up monthly transfers of at least $1 to add funds automatically each month as well as direct deposits from your paycheck or the... Read more
- Can employment earnings be deposited into my account through payroll direct deposit?
- Yes! Complete the setup process in three simple steps: Log in to your ABLE account and click on “Direct Deposit” on the Total Balance tile Enter your information as well as employer details and retrieve your direct deposit details — including a unique routing and account numbers Provide your... Read more
- Can I contribute money with a credit card?
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No. Contributions are primarily made by mailing in a check or by transferring funds into your CalABLE account from a bank account.
- Can I enroll and manage a CalABLE account with a paper form?
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The easiest and fastest way to enroll and manage a CalABLE account is online. If you want to use paper forms for enrollment or managing your account, you can find the forms here.
